Transforming Business with Artificial Intelligence


Executive summary

Not so long ago, technology that could learn and solve problems on its own was found only in science fiction. Today, devices with these advanced capabilities are emerging all around us, representing the latest wave of rapid progress. Artificial intelligence (AI) is redefining our way of life, enabling machines to do what people once thought only humans could do. It is also revolutionizing the way we do business.

Businesses need AI and ML so that they can:

  • Make their infrastructure intelligent to drive insights and better decisions

  • Improve their security posture to secure every endpoint

  • Enrich every customer experience to deliver more engaging, personalized products and interaction

  • Transform processes and business models to drive efficiency and productivity

  • Hire, retain, and empower talent to improve workforce efficiency and engagement

Cisco’s leadership position as one of the largest market shareholders in areas such as the network, security, cloud, analytics, and collaboration enables us to approach AI-ML with a holistic perspective toward driving business outcomes. Drawing on our organization’s wide visibility of data, Cisco is building AI-ML capabilities across its portfolio of products and solutions in networking, security, data center, cloud, analytics, and collaboration.

In this paper, we will explore how AI will form the foundation of this new world and show how Cisco’s products and solutions can help provide advanced intelligence across the value chain.

of executives believe AI is a strategic priority for their businesses today1

of executives say that AI will allow them to move into new businesses and ventures1

  1. MIT Sloan, “Reshaping Business with Artificial Intelligence,”